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Terms, Conditions and Privacy Statement

Terms of Use

  1. Terms of use
    AlpSea Limited ("the Company", "the Company") provides the information contained in this document in relation to Okami at ("this website"), which is operated by AlpSea Limited . By entering any part of, you agree to be bound by the following terms, including but not limited to the privacy policy, exchange policy and the company's website and some functions, Features or promotions, as well as other terms and policies related to customer service, the above are deemed to be part of and included in these terms (collectively, the "Terms"). No matter how you enter this website, you are bound by and agree to these terms. You may interact with the Company through third-party websites (“Third Party Websites”). The terms of use of such third-party websites are not related to the use of this website. You must be at least eighteen years old to shop on our website. By entering this website, you confirm that you have read, understood and agreed to be bound by these terms without limitation. The products and services offered on this website are for personal use only. You may not sell or resell any of these products and services. The company reserves the right to cancel an order or reduce the quantity of products on an order or limit the services on an order. In case of any dispute, the Company's discretion shall be final.

  2. Information on this website
    The Company endeavors to be as accurate as possible when describing products and services, but the Company does not warrant that product information, including but not limited to its descriptions, suggested usage, colors or any information on this website, is completely accurate, up-to-date and error-free and complete. Despite our best efforts, this website may contain typographical errors. The company reserves the right to correct any errors and inaccuracies mentioned above and to update the information at any time without prior notice. Data updates can include price or stock availability.

  3. Intellectual Property, Trademarks and Copyrights
    All content on this website and its compilation, including logos, content, charts, pictures, audio and video clips, service names and materials ("Website Materials"), are the property and trademarks of AlpSea Limited or its affiliated companies, some of which are property or trademark of the content provider. Without the prior express written consent of AlpSea Limited, all or any part of the information on this website may not be used for any commercial and personal purposes, used together with any other products and services or reproduced, modified, copied, transcribed, resold .

  4. Limited License to Use the Site
    By using this website, you agree to be bound by the limited, revocable and non-exclusive license of AlpSea Limited. This limited license is for personal use only. Without the express written consent of AlpSea Limited, whether for personal or commercial purposes, it is strictly forbidden to use hidden text or tools (such as meta tags, spider software, crawler software, software robots, etc.) to access this website to download, collect, Transcribe, index, copy, prospect, reproduce, republish, distribute, sell any material on the site in whole or in part. In case of any of the above acts, the license will be terminated immediately without notice. In particular with respect to AlpSea Limited clients (“Clients”), you agree not to impersonate any person or entity, or misrepresent a relationship with any Client or harass (including stalk, lure, intimidate or harm) any Client. In particular, the hyperlinks to this website included in the above limited license, you may not misrepresent the connection with AlpSea Limited, the company's products or Any connection to the Services, or sources of the nature described above. You shall not do anything that may constitute unauthorized or unsolicited promotion or solicitation.

  5. Customer account
    Okami's customers have access to certain portions of this website. Customers must first re
    gister with Okami at our store or on this website before accessing these sections. If you have registered with the company, you agree to be responsible for keeping the customer information in your account confidential, including but not limited to user name, password and other personal information. You must also keep the information updated, accurate and true. You will be responsible for all activities outside of the Customer Data under your user account. Allowing others to use your user account is strictly prohibited.

  6. Limitation of Liability
    This website is presented "as is". Subject to consumer protection legislation, neither AlpSea Limited, our partners, subsidiaries, franchisees, licensees, affiliates ("the Company and our parties") shall be liable for any Liability associated with the information or information on websites linked from or to this website is incorrect, incomplete or misleading. NEITHER THE COMPANY AND THE PARTIES OF THE COMPANY MAKE ANY REPRESENTATION OR WARRANTY OF ANY KIND AS TO THE TERMS CONTAINED HEREIN OR ANY OF THE MATERIALS ON THIS SITE. You understand and agree that the company and the parties of the company will encounter any obstacles in (1) accessing the website information; (2) the abnormal transmission of any information on this website; (3) possible system failures when you use this website , including computer viruses, hyperlinks to any third-party websites; (4) errors, defects, inaccuracies and misplacements of any content on this website; (5) any use of materials on this website; (6) Any information hyperlinked is false, inaccurate, incomplete, incorrect or misleading; (7) loss, damages and expenses of any kind related to the use of this website and reliance on the information on this website; (8) ) shall not be responsible for and shall not be liable for any unforeseen events that occur or result from the use of this website. You also agree that you will not make any claims, actions or require warranties of any kind in connection with the use of this website for a period of two (2) years after the occurrence of any event which may meet the above conditions. AlpSea Limited does not assume any obligations, legal responsibilities, warranties and liabilities to you.

  7. Disclaimer
    The material on this website is of a general nature and is provided for information and information purposes only. The materials on the website should not be considered as medical, medical assistance, health care or legal advice. You should seek professional advice or check with appropriate sources before using the material on this site. The company strongly recommends that you seek professional advice or check with appropriate sources before referring to the information on the website. Even if you have checked with professional advice or an appropriate source before using the information, you will still be personally responsible for it.

  8. Product and Service Pricing
    All prices for products and services displayed on this website are in Hong Kong dollars (HK$). When accessing this website from a country or place outside Hong Kong, prices may be converted into other units. Prices and shipping charges are subject to change at any time without prior notice of any kind, and adjustments are not retroactive from that time onwards. If you make payment through an online payment method, your payment may be subject to verification and settlement by the issuer of the payment card or payment method, and the issuer may reject your submission. The issuer of the payment card or payment method may charge you any processing, processing or transaction fees (“Fees”) without AlpSea Limited’s knowledge, and the Company shall not be responsible for such fees. Before charging your payment card or payment method, we may perform a pre-authorization check on your payment card or payment method before the order is validated and dispatched. AlpSea Limited will only deliver the relevant products or services in the transaction after prior authorization has been passed.

  9. Dispute and Resolution
    All terms of this website, including but not limited to use, rights, responsibilities and all conduct, are governed by the laws of the Hong Kong Special Administrative Region of the People's Republic of China ("Hong Kong") in respect of any disputes and claims related to the use of this website . Any user of this website is deemed to have entered into a contract and shall perform it in full. Any dispute or claim related to your use of this website will be referred to confidential arbitration in Hong Kong. By entering this website, you agree to accept its jurisdiction and procedures. Unless you violate or threaten to violate the intellectual property rights of the company or other parties of the company in any way, and the appropriate jurisdiction is not in Hong Kong, you agree to submit to such other jurisdiction as may exist for this purpose. Arbitration under this Agreement shall be conducted by the International Arbitration Center in Hong Kong (“HKIAC”) in accordance with the HKIAC Administered Arbitration Rules under the laws of Hong Kong. The arbitration shall be conducted in English. You agree that (1) any disputes and claims are solely between you in your personal capacity and the Company. You also agree that (2) you have no right or authority in any arbitration or proceeding with respect to any dispute or claim arbitrated or resolved pursuant to a class action or related proceeding; and (3) you have no right or authority to act on behalf of any other individual and others; or (4) you are not presenting a dispute or claim in a purported class proceeding.

  10. Terms of sale
    By shopping on this website, you must agree to other terms of AlpSea Limited, such as, privacy policy, order processing, delivery matters, but not limited to privacy policy and exchange policy, etc. For details, please refer to other documents of the company

  11. Privacy Policy
    When using this website, you agree that AlpSea Limited may use the personal data provided on this website in the manner described in AlpSea Limited's Privacy Policy.

  12. Safety
    Credit card or other payment method transactions are performed by recognized and legal financial or banking institutions. AlpSea Limited does not collect your credit card or payment method information when conducting transactions. The payment system for transaction payment will transmit all transaction data with the above-mentioned financial or banking institutions in an encrypted manner by its secure computer server. AlpSea Limited tries its best to protect your transaction information, but since transaction information is processed through the Internet, AlpSea Limited does not guarantee or guarantee that the protection is complete and comprehensive. If you suspect that transaction information has been incorrectly or mishandled, please contact your financial institution immediately.

  13. Cookies
    Some electronic devices can be set to accept cookies. When your electronic device connects to this website, a cookie will be stored on your electronic device, allowing AlpSea Limited to collect certain information about your electronic device, such as domain name, IP address, operating system and browser type. Collecting relevant information will help you identify your electronic device when you re-enter this website, so that you can instantly retrieve settings such as (but not limited to) language, source, computer or mobile access, etc., so as to ensure the company's service quality And and your access speed when browsing this website. The collection of relevant information also helps to track and count the use of this website, and it is only for internal use of AlpSea Limited. If you do not want your computer and mobile phone to be loaded with cookies, you can set your web browser to not accept any cookies. However, if you do not accept cookies, you may not be able to access certain parts of this website.

  14. General
    AlpSea Limited may change the terms contained herein at any time without prior notice by posting a revised version on this website. The terms and conditions contained herein shall be governed by and governed by the laws of Hong Kong. All parties, including the Company, parties to this website and users irrevocably agree to submit to the jurisdiction of Hong Kong. If any legal proceedings arise, the Hong Kong courts shall have jurisdiction to hear them. In case of any dispute, the English version of these terms shall prevail.


Privacy Policy

AlpSea Limited respects your concerns about personal data privacy and values your relationship with us. This Privacy Policy outlines how we collect, use, Storage, sharing of personal information collected, and choices about how your personal information is used. In addition, this policy also outlines the measures we have taken to protect the security of user data, the methods for customers to protect personal privacy, and how to contact us to protect personal data privacy.

  1. Source of personal data
    We collect your personal data in different ways, including when you visit (hereinafter referred to as the "Website"), our social media pages or social networking pages, including but not limited to Facebook , Instagram, YouTube, etc., using electronic devices including but not limited to mobile devices, tablets, and personal computers, etc., to visit stores or participate in activities, register for membership or membership programs, or participate in other special events.

  2. Personal Data We Collect/Process
    The types of data that we collect and/or process in the above ways but do not necessarily store may include:

    • Personal data such as name, address, email address, mobile phone number, etc.;

    • age;

    • date of birth;

    • gender;

    • username and password;

    • product or service preferences;

    • shopping history;

    • Your skin condition and problems, including but not limited to skin type, daily skin care routine, skin condition, and skin care routine that you enter in the skin inquiry or website;

    • photos, videos, opinions and survey results that you provide to us;

    • Information you provide to us during our marketing, online and physical activities, such as social media "like" or "follow" responses, and your geographic location at a given time.

All or any part of the above is collectively referred to as Personal Data ("Personal Data"). Personal data may include other data as further described below.

You have the right to verify the accuracy or availability of such data and to request that we delete any personal data belonging to you. But please note that if you choose to opt out or refuse to collect certain information, it may cause you to be unable to use certain functions of the website.

  1. Technologies used to collect personal data
    When you visit the website or click on any of our online advertisements on the website or third-party websites, visit our social media or social web page, or visit a store to register as a member, we may connect the following technologies to understand you , including cookies, web server logs, tags, pixels, etc., and each technology may include many different categories. The collected information may include different pages inside and outside the website. Especially the information collected by the website, including the behavior of visiting the website, such as the type of webpage you browse, the time you stay on the webpage, etc., the above information may be included in the personal information.

  • Cookies (small text files, including cookies and flash cookies): Cookies are files that are stored on your computer or device with your consent. They are unique identifiers, but are bearer and not traceable.

  • Server logs, including those stored and processed by a web server or any other service in the course of processing an online purchase: they can record user visits to a website and collect data about your visit, including internet service provider, date and time stamp , IP address, and browser type.

  • Tags, pixels and web beacons: contain data files about where and how a website is viewed.

  • Geolocation: This technology allows us to access your physical location when you visit a website and may collect non-site-specific geolocation information in mobile or desktop environments.

You also have the right to shop on the website and view order information, including but not limited to your name, billing address, shipping address, email address, contact number, purchase history, payment information (including credit card number and other information processed only through the website) Related Information). The above information is called "Order Information", and "Personal Data" may include such information.

We use different technologies to collect personal information about your use of the website. The main purpose is to keep you logged in to the website through electronic devices, especially for online shopping that requires login. In addition, these data will help us analyze your visit data, improve your website experience, and provide you with more personalized content and benefits. Of course, in order to keep you logged in while using the site, anyone with access to your device can log in and use your personal information. Therefore, we strongly recommend that you set a password on your device.

  1. Purpose of use of personal data
    We screen and protect the personal data we collect to guard against any risk or fraud. For example, we may check whether you are using the origin of an IP address during an online purchase for security and risk management purposes. We may also recommend specific content, products or treatment information to you based on the web pages you visit. The information we collect in "Order Information" will be mainly used to process your order, especially name, email address, billing and delivery address, delivery method, payment information and other transaction-related information. We will use this information to communicate with you when necessary, and provide you with preferred content, products and services for the same purpose as collecting personal data. 4.1 Currency conversion
    By using this website to shop or order online, you consent to third parties accessing your IP address and location to convert the currency of this website into your local currency, and to third parties performing currency conversions. If you choose to use the website's default currency, you agree to the currency conversion performed by your local financial institution. In both cases above, you agree to pay processing fees, service charges or any other charges that may be charged.

  2. share your profile
    First of all, sharing personal data is collective in nature, so we will not conduct a single analysis of the data or information of individual users or customers. It is worth noting that personal data collected in stores and websites for membership registration, purchasing products and services, using facial care services, or other services in stores and websites may be shared with the marketing or promotion activities mentioned in item 6 , your information may also be shared with online shopping cart service providers to expedite order fulfillment. Sharing of personal data may take place outside the Hong Kong Special Administrative Region of the People's Republic of China ("Hong Kong"). As noted above, Google Analytics may share your personal data to help us understand our users and customers. We recommend that you review how Google uses some of your personal data at: To opt out of Google Analytics, please visit: https://tools To comply with applicable laws, we share your personal data when ordered by authorities or courts and may respond to search warrants, subpoenas and other legal requests. We may also share your personal data to protect our rights.

  3. marketing
    We may use personal data for marketing and promotional purposes, including (i) sending or showing you the latest news, offers and promotions about our products and services; (ii) sending or showing you about our products and services, Affiliate offers in loyalty programs, contests and sweepstakes; or (iii) tailoring and tracking your interactions with online banner advertisements and links to our site from third-party sites. We provide you with the option to unsubscribe or opt-out of any future direct marketing communications sent to you. You can also contact us and notify us in accordance with item 7 below. Please note that if you unsubscribe or opt-out of marketing communications, we will still send you information about purchases or orders, as well as any other service communications, including but not limited to service reminder messages. Whether you are a YOSHINA member or a registered member of any of our companies, you will continue to receive administrator emails, account summaries and service updates. Right to Opt Out of Direct Marketing Activities
    Your personal data may be used in the aggregate for direct marketing activities, primarily through cookies technology, to provide you with information about websites or brands of interest to you. You have the right to ask us to stop using your personal data for direct marketing purposes. You can exercise your right to prevent the data from being used for marketing by indicating that you do not agree to receive direct marketing communications when we collect your personal data. In addition, you can also exercise your right at any time after we have collected and used your personal data for marketing by following the opt-out instructions in the relevant communication.

  4. your profile
    You have the right to request access, verification, modification or deletion of your personal data, please notify us in writing via For any other inquiries regarding personal data, please contact our Personal Data Protection Officer.

  5. Data Retention and Access
    Generally, unless you request that order information be deleted, we will retain the information for seven years for accounting purposes.

  6. Updates to this Privacy Policy
    We may update this Privacy Policy from time to time without notice to reflect changes in our general practice, relevant laws or regulations and normal operations of the country, region or jurisdiction in which we are located. This Privacy Policy applies to all of our stores.

  7. Contact Us
    If you have any other questions or inquiries regarding the above policy, you may contact us at

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